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W5T Customer Complaint Tracking + Mobile Access

$20.00 / month and a $299.00 sign-up fee

Grants you a license to the personal computer version of our Excel productivity tool designed for customer complaint tracking.

Our companion mobile app (W5T Cloud) allows you to remotely use your smartphone or tablet to access contact information, look up customer complaint details, refer to past notes as well as capturing new notes which sync back to your pc.

Product Description

Customized to easily manage and capture detailed customer complaints or feedback at the time of contact. Customer name, call date, specific feedback, expected response, defined actions and target completion dates are all important to providing excellent customer service. 

Now available with our companion mobile app (W5T Cloud) to allow you to attend a meeting, pull out your smartphone or tablet, look up your information as well as capture action items and sync back to your computer.

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